Privacy policy

Last updated:

Draft pending legal review. Items in brackets will be replaced with the final company details.

Who is responsible

[COMPANY_NAME], tax ID [TAX_ID], with registered address at [ADDRESS], is the controller of the personal data processed through www.sycor.pro and app.sycor.pro (together, "Sycor").

For any privacy question, write to [SUPPORT_EMAIL].

Data we process

This website (www.sycor.pro) only processes the data needed to serve the page and, if you accept analytics cookies, usage statistics. The Sycor app processes:

  • Account data: email address, display name and password hash, or the identifier of the provider you sign in with.
  • Riot data: your Riot ID, region, rank and the match history and timelines that the Riot Games API returns for your account.
  • Coaching content: notes, tasks and comments that you or your coach create.
  • Billing data for coaches and academies, processed by [PAYMENT_PROVIDER]. Sycor never stores full card numbers.
  • Technical data: IP address, browser and device, kept in server logs for security.

Why we process it

To provide the service you sign up for (contract), to keep it secure and prevent abuse (legitimate interest), to meet legal and tax obligations (legal obligation) and, only with your consent, to measure how the website is used.

Who we share it with

Hosting and infrastructure providers, the payment provider and, if you accept analytics cookies, Google Analytics. Each one acts on our instructions under a data processing agreement. Some of them may process data outside your country; in that case we rely on standard contractual clauses or an equivalent safeguard.

Sycor doesn't sell personal data.

How long we keep it

Account and coaching data while your account is active and up to 30 days after you delete it. Billing records for the period required by tax law. Server logs for up to 90 days.

Your rights

You can request access, correction, deletion, restriction, portability or object to the processing of your data by writing to [SUPPORT_EMAIL]. You can also withdraw consent at any time and file a complaint with the data protection authority of [COUNTRY].

Changes

If this policy changes in a meaningful way, the date at the top will change and account holders will be notified by email.